Business process management – laying a foundation for reproducible results and sustainable continuous improvement
You will achieve
- Recognized basis for increasing the effectiveness and efficiency of business processes
- Community of BPOs that continuously analyses processes and improves them through standardization, automation and digitalization
- Environment in which BPOs are responsible for process governance, performance, compliance and risk management
Representative results
0
Quality improvement realized
Machinelle
Tracking eliminates manual work
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Rework reduced due to human error
What we deliver
- Transparent, visual representation of the entire process landscape
- Cross-functional, end-to-end approach to business process management
- Established process management organization with clear roles and governance
- Training and coaching of BPOs in effective methods for monitoring and improvement
How we do it
- Common goal orientation of the organization
- Development of a customized, joint, holistic process landscape
- Building the skills of all participants through practical expert training
- Support for BPOs in process mapping, execution control, identification of inefficiencies and improvements