Increase of sales and reduction of costs through agile transformation in energy supply

Initial situation

A local German energy supplier needed to adapt to a rapidly changing market environment
There were new legal requirements to make the energy supply climate-neutral and to increase the proportion of renewable energies significantly to over 80% (energy transition)
Around 1,400 employees in B2B/B2C sales and in the grid area were faced with the challenge of aligning their processes more closely with new customer needs
The realignment was to generate savings of at least 4.5m€ p.a., build internal capabilities to reduce unnecessary effort and thus significantly increase the agile maturity level of the organization

0 %

turnover in B2C sales increased

0 Mio. €

Savings realized per year

0 %

Employee satisfaction increased

Setting up an agile transformation program based on end-to-end process control
Cascading the overall corporate strategy in three companies with operational key figures
Introduce governance processes and activate management teams including interface partners
Using customer journeys to discover, prioritize and process optimization potential in the organizational structure
Control implementation progress by means of regular sanity checks and maturity analysis
Establish a greater understanding of agile working methods and leadership quality

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All cases

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