Increase of sales and reduction of costs through agile transformation in energy supply

Initial situation

  • A local German energy supplier needed to adapt to a rapidly changing market environment
  • There were new legal requirements to make the energy supply climate-neutral and to increase the proportion of renewable energies significantly to over 80% (energy transition)
  • Around 1,400 employees in B2B/B2C sales and in the grid area were faced with the challenge of aligning their processes more closely with new customer needs
  • The realignment was to generate savings of at least 4.5m€ p.a., build internal capabilities to reduce unnecessary effort and thus significantly increase the agile maturity level of the organization

Achievements

0 %
turnover in B2C sales increased
0 Mio. €
Savings realized per year
0 %
Employee satisfaction increased

Our approach

  • Set up an agile transformation program based on end-to-end process control
  • Cascade the overall corporate strategy across three companies and link it to operational key figures
  • Establish governance processes and engage management teams, including key interface partners
  • Identify, prioritize, and address optimization potential in the organizational structure based on customer journeys
  • Control implementation progress using regular sanity checks and maturity level analysis
  • Foster a deeper understanding of agile working methods and leadership quality