Performance improvement through the introduction of Lean at a municipal energy supplier

Initial situation

A municipal energy and water supply company sought extensive improvements in the area of asset management
Previous management structures and increased working from home led to uncertainty and a weakened sense of community
There was a lack of transparent key figures for performance measurement and target tracking
High workload without systematic management caused stress in the team
The aim was to sustainably increase employee satisfaction and at the same time realize measurable improvements in efficiency

Increased employee satisfaction

0 thousand €

Benefits realized

Average project duration shortened

Analyze the initial situation and compare strategies in order to develop clear target images
Introduce modern working methods (e.g. lean, kaizen, kata coaching) for systematic improvement
Introduce superordinate key figures (North Star metrics) along the E2E processes
Establish visual control and regular communication via team boards and performance dialogs
Empowering managers at all levels for sustainable change
Identify pilot areas, create initial success stories and generate momentum

Accelerated SAP S/4HANA transformation in the energy sector through defined target processes

Development of a sustainability strategy through data-supported analysis of potential CO2 savings

Increasing corporate performance through a business excellence program in the energy sector

Optimization of the technology procurement process with an end-to-end approach in an energy company

Holistic optimization of the dismantling process using lean methods for a nuclear power plant operator

Increasing sales and reducing costs through agile transformation in energy supply

All cases

Discover more references.