Performance improvement through the implementation of lean at a municipal energy supplier

Initial situation

A municipal energy and water supply company aimed to drive significant improvements within asset management
Previous leadership structures and the rise of remote work had led to uncertainty and a weakened sense of team cohesion
The absence of transparent performance metrics to measure output and track progress toward goals
High workloads without structured management approaches caused stress within teams
The aim was to sustainably increase employee satisfaction while achieving measurable improvements in operational efficiency

0 %

Employee satisfaction increased

0 Tsd. €

Benefits realized

0 %

Average project duration reduced

Analyze the current situation and align with strategic goals to define clear target states
Introduce modern working methods (e.g. Lean, Kaizen, Kata Coaching) to enable structured and continuous improvement
Define overarching KPIs (True North Metrics) along end-to-end processes
Establish visual management and regular communication via team boards and performance dialogues
Develop leadership skills and empower all organizational levels to drive sustainable transformation
Identify pilot areas to generate early successes and build momentum

Accelerated SAP S/4HANA transformation through clear target processes in the energy sector

Establishment of a sustainability strategy through data-driven analysis of CO2 saving opportunities

Increase corporate performance through a business excellence program in the energy sector

Optimization of the technology procurement process through an end-to-end approach in an energy company

Holistic optimization of the dismantling process using lean methods for a nuclear power plant operator

Increase of sales and reduction of costs through agile transformation in energy supply

All cases

Discover more references.