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Geopolitical tensions, supply chain disruptions and new regulatory requirements are increasing the pressure on retail companies. At the same time, digitalization and innovative technologies are opening up enormous opportunities: omnichannel is gaining in importance and AI is creating new opportunities for efficiency and customer proximity.
The foundation is a culture of constant change that enables rapid adaptation for stable supply chains, optimized processes and digital solutions.
Value-added services and portfolio expansion are an integral part of the path to customer loyalty and profitability.
The result is satisfied customers and resilience.
Continuously and comprehensively improves the performance of an organization
Creates innovative solutions for new products / services and digitalization projects that increase customer and business benefits
Creates an environment in which all elements of a company are synchronized.
Lead & Navigate ensures that the corporate purpose, strategy, operating model, management and incentive systems, leadership and communication are consistent and consistent.
On this basis, strategy implementation can succeed and the full potential can be realized without exhausting the organization.
Continuously and comprehensively optimizes the performance of an organization.
Operate & Improve combines the transformation of end-to-end processes and the improvement of daily routines with targeted data-supported problem solving in a single target image.
Optimization is successful because all hierarchical levels are involved and a culture is promoted in which progress is desired.
Develops innovative solutions for new products and services and enables digitalization initiatives that increase customer benefits and business value.
Develop & Innovate supports organizations in reaching their full potential to identify unmet customer needs and business requirements and meet them with suitable solutions.
Structured portfolio management and an appropriate methodical approach ensure future viability.
Dovetails change activities into a big picture.
Solutions that work across the three elements of the EMS framework. They support organizations where Lead & Navigate, Operate & Improve and Develop & Innovate have overlapping requirements.
I support companies in the retail sector in exploiting opportunities and successfully mastering challenges. I am very interested in what moves you at the moment, be it a concrete project, an initial idea or simply the desire for an open exchange. Let’s get together over a coffee or your favorite drink and explore your ideas together. I look forward to getting to know you and creating something new with you.