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Market volatility, increasing regulatory requirements and growing cost pressure coincide with changing customer needs and new players on the market.
At the same time, digitalization, automation and AI offer huge potential to improve processes, manage risks and significantly enhance the customer journey.
Supported by digital capabilities, speed and customer focus will help increase efficiency and customer satisfaction. This helps players to thrive – despite the increasingly demanding environment.
Continuously and comprehensively improves the performance of an organization
Creates innovative solutions for new products / services and digitalization projects that increase customer and business benefits
Creates an environment in which all elements of a company are synchronized.
Lead & Navigate ensures that the corporate purpose, strategy, operating model, management and incentive systems, leadership and communication are consistent and consistent.
On this basis, strategy implementation can succeed and the full potential can be realized without exhausting the organization.
Continuously and comprehensively optimizes the performance of an organization.
Operate & Improve combines the transformation of end-to-end processes and the improvement of daily routines with targeted data-supported problem solving in a single target image.
Optimization is successful because all hierarchical levels are involved and a culture is promoted in which progress is desired.
Develops innovative solutions for new products and services and enables digitalization initiatives that increase customer benefits and business value.
Develop & Innovate supports organizations in reaching their full potential to identify unmet customer needs and business requirements and meet them with suitable solutions.
Structured portfolio management and an appropriate methodical approach ensure future viability.
Dovetails change activities into a big picture.
Solutions that work across the three elements of the EMS framework. They support organizations where Lead & Navigate, Operate & Improve and Develop & Innovate have overlapping requirements.
I support companies in the financial sector in seizing opportunities and successfully mastering challenges. I am very interested in what moves you at the moment, be it a concrete project, an initial idea or simply the desire for an open exchange. Let’s get together over a coffee or your favorite drink and explore your ideas together. I look forward to getting to know you and creating something new with you.