The digital future of KYC and onboarding processes

A positive customer experience is the linchpin for a company's sustainable growth. Due to regulatory requirements and many manual steps, the know-your-customer process is often perceived by the customer as lengthy and cumbersome. 

Ideally, the focus is on both the implementation of regulatory requirements and the efficiency and effectiveness of business processes to minimize the burden on customer relationships.  

Our solution is an end-2-end view of the entire onboarding process and within that, the seamless integration of KYC checking. Our approach is based on a collaborative design, working with you to build the process with a customer focus.  

The partnership between UMS and Expleo enables an all-encompassing approach to customer onboarding. From analysis to implementation, everything is thus done from a single source. By taking a holistic view, we ensure strategic alignment, but also support you in regulatory issues or technical hurdles. We also provide functions such as the Project Management Office if required. 

If you are interested, we would be happy to have a non-binding discussion with you. We also offer a quick check questionnaire, based on which we can give you an initial assessment of the pain points within your customer onboarding process. 

 

Would you like to learn how UMS can support you in your KYC measures?   
Feel free to contact us or send us an e-mail to finance@ums-gmbh.com.  
We are looking forward to it!